To increase the quality of service for the guests, either attitude or speech is not enough. Employee performance especially for front liner is very influencing hotel services. Therefore, Grand Istana Rama Hotel Bali has held Beauty Class for female employees, either staff, cashier, or field staff, in cooperation with one of Indonesia cosmetic brand.
Beauty class has been done on Monday (19/02) & Tuesday (20/02) at Wibisana Meeting Room Grand Istana Rama Hotel Bali and 50 participants have attended. On that occasion, the instructor from the cosmetics brand gave some correct ways how to make up based on company standard, tips and trick appear beautiful in daily life or in the office.
At the end of the event, by doing Beauty Class all of female employee could apply it at the hotel so that people interested in Grand Istana Rama Hotel Bali that has been given the best services for the guests. Besides that, women must keep fresh and beautiful in every situation not only in the office but also in their daily life and social intercourse.
“Quality customer service is formed on readiness and performance of employees. Clean, neat, wear uniform and good looking appearances can add the impression of professionalism and improve guest satisfaction.”
Telp : (62-361) 752208 Fax : (62-361) 754852