Grand Istana Rama Hotel has been following COVID-19 Pandemic issue closely and have taken serious precaution steps since early January 2020 by applying health procedures as below:

  • Guests Will Have to Present Copy of Health Certificate Upon Check In

Following Indonesia and Bali Government’s policy on entering Bali, guests must also present copy of health certificate to prove that they don’t contract with Covid-19 upon check in. Shall guests don’t have this health certificate, our reception staffs will inform nearest hospital/ clinic who serve for this purpose.

  • Guests Body Temperature Measurement Upon Check In

Our reception staff will do the body temperature measurement to guests with proper thermo gun. Shall guests body temperature showing a high temperature (above 38o C) and showing symptoms of flu, we will assist to call ambulance or to go to nearest clinic or hospital for further examination.

  • Staffs Body Temperature Measurement Before Entering Hotel Premises

Our security team will do body temperature measurement to our staffs with proper thermo gun. Shall staffs body temperature showing a high temperature (above 38o C), we will ask our staff to take day off and go to nearest clinic or hospital for further examination.

  • All Staffs are Wearing Mask

Following government’s policy, it is mandatory for all staffs to wear mask inside hotel premises. We are also distributing masks to our guests based on their request during stay period.

  • HACCP Application on Daily Operation at Restaurant

All F&B (Restaurant) staffs are following HACCP in daily operations to ensure food hygiene and safety

  • Disinfectant Spray at Hotel Premises

Disinfectant spray is conducted regularly covering all area of hotel, including hotel’s vehicles interior & exterior.

  • Hand Sanitizers Spots

Hand sanitizers are also being placed on several places at hotel premises to give easy effort for guests & staffs to maintain cleanliness

Since the safety & health of our guests and staffs is our priority, we will continue to put our best efforts until this Covid-19 Pandemic ends. We hope these precautions steps will assure you to stay with us and we are always ready to welcome you.